Privacy Policy

Privacy Notice pursuant to Articles 13 and 14 of GDPR 679/2016

Data Controller

The data controller is DOMUS SRL (VAT ID: 00380710947), via Solito 59, 74121 Taranto; email address:

Purposes of processing

Personal identification data (Name, Surname, Date of Birth, Identification Document, Residence, etc.), along with personal contact data (Telephone, Fax, Email) will be processed using the following means:

Paper (Forms for: estimate, estimate confirmation, reservation, contract) Computer (Internal management software) Telematics (Fax, SMS, Email)

The processing will be carried out using electronic tools following security, process, and internal organization logics strictly related to the purposes outlined below, to ensure the confidentiality and integrity of the data in compliance with the rights of the data subject as provided by current regulations.

DOMUS SRL, on the WEB site, provides an area called “BOOK”. In this area, the data subject can provide preference data (arrival, departure, type of accommodation, number of adults, number of children, name, surname, telephone, email, any text message). Such information will be recorded and used, with consent, exclusively for the purposes stated above and to improve the quality of our guest’s stay.

The data will be subject to:

  1. Processing related to contractual obligations and related general contract conditions, namely:

Provision of services requested by the data subject (quote requests, communications regarding the service’s progress as outlined in the contract); Quality control of the services offered. This purpose may involve electronically sending or manually delivering a satisfaction survey at the end of the stay;

  1. Processing related to legal obligations:

Administrative purposes related to legal obligations (accounting books, registers, etc.); Purposes related to public safety obligations under Article 109 of the T.U.L.P.S.

Regarding the purposes just illustrated, the provision of data is considered mandatory, and failure to provide or partially provide them will result in the inability to proceed with the delivery of requested services.

  1. Except with explicit consent from the data subject, data will also be processed for sending newsletters with the latest news, our offers, our discounts, and our last-minute promotions.

Nature of data to be processed

The data to be processed in pursuing the aforestated purposes will be those requested at the time of subscription and request for the individual type of service.

Regarding special data the Data Controller might become aware of following specific requests (rooms for disabled people, special diets, etc.), such data will be processed exclusively in the interest of our guest for the duration of their stay, will not be stored but will be destroyed or anonymized at the end of the stay.

Processing methods

The Data Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or destruction of Personal Data. The data processing is carried out using computer procedures, telematic means, and, residually, on paper by specifically appointed internal subjects as well as by external managers if appointed, also based on existing contractual agreements. Data is stored in computer, telematic archives, and residually on paper with full assurance of the security measures provided by the legislator.

Data communication

The data processing will be carried out by personnel directly employed by the Data Controller and/or by natural or legal persons specifically identified as responsible for or in charge of processing. The data provided will in no case be subject to dissemination or communication to third parties, except for subjects to whom the right to access the data is recognized by law or by orders of the authorities.

Data transfer

It is not the intention of the data controller to transfer the data to a third country or international organization.

Data retention period

The personal data of the data subjects will be kept for the time necessary to fulfill the existing relationships. The Data Controller may be required to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

Your rights

At any time, you may exercise the rights under Article 15 and following of GDPR 679/2016 by sending a request to the Data Controller via Registered Mail. In particular, you may:

obtain from the Data Controllers mentioned above confirmation of whether or not personal data concerning you exists, even if not yet registered; obtain information about the origin of personal data; the purposes and methods of processing; know the logic applied in case of processing carried out with the aid of electronic instruments, know if data will be transferred to foreign countries; e. obtain the limitation of processing and to receive in a structured format, commonly used and readable by an automatic device, the personal data concerning you provided to a data controller and has the right to transmit such data to another data controller without hindrance from the data controller to which he has provided them; f. obtain, the anonymization or blocking of data processed in violation of the law, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; g. obtain from the data controller the correction of inaccurate personal data concerning you without undue delay; right to have incomplete personal data completed, including by providing a supplementary statement; right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you pursuant to Article 6, paragraph 1, letters e) or f), including profiling based on those provisions; right to lodge a complaint with a supervisory authority. Optional provision of data

While your autonomy is respected, the provision of data is mandatory if required by law, regulation, or EU legislation; strictly necessary for the conclusion of new relationships or the management and execution of existing legal relationships; optional for the purposes of carrying out activities of information and commercial promotion of products and services towards you.

Any refusal to provide data in cases where this is mandatory and/or necessary will result in the inability to conclude or execute the related contracts. If data are requested for information and promotion activities, your refusal will not have any consequence on existing or ongoing legal relationships but will preclude the possibility of commercial information and promotion towards you.

Cookies information

Who we are Our web address is:

Data Controller The data controller according to the laws in force is the administrator of Domus S.r.l. VAT ID 00380710947 contactable through the CONTACTS section or the contacts reported at the bottom of the website pages.

What personal data we collect and why we collect it

Cookie Information

Who We Are Our web address is:

Data Controller The data controller, according to current laws, is the administrator of Domus S.r.l., VAT ID 00380710947, contactable via the CONTACTS section or the contacts listed at the bottom of the website pages.

What Personal Data We Collect and Why We Collect It

Comments When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Cookies If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies will be set up to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as the visitor has visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with such embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
How long we keep your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can automatically recognise and approve any follow-up comments instead of keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, change or delete their personal information at any time (except that they cannot change their user name). Website administrators can also see and edit this information.

What rights do you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including the data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include data that we are obliged to keep for administrative, legal or security purposes.

Where we send your data
Visitor comments can be checked through an automatic spam detection service.

Your contact information
Additional information
How we protect your data
Which data breach procedures are in place
From which third parties we receive data
What automated decision making and/or profiling we do with your data
Regulatory disclosure requirements

For cancellations communicated at least 30 days in advance of the scheduled arrival date, the 30% deposit can be recovered from the customer by means of a voucher of the amount paid which can be used within one year of its issue.
For cancellations communicated later, the deposit will be retained in full and cannot be recovered;
In the event of early departure, the customer is required to pay the entire stay.

Potrebbe interessarti